Privacy, Acceptable Use & Account Policy

1. Privacy Policy

LesRide respects your privacy and is committed to protecting the personal information you give us. By registering or using LesRide, you agree to the collection, storage and use of your information as described in this policy. We aim to handle your information in line with the data protection laws that apply to us.

This policy covers the whole platform: your account, wallet, bill payments, store purchases, affiliate and R Car activity, withdrawals and the Help Center.

2. Information We Collect

Depending on how you use LesRide, we may collect:

• Account details: your name, email address, phone number, username, password (stored in protected form, not as plain text), and location details such as country where requested.
• Referral details: who introduced you to LesRide and the members you introduce.
• Payment and transaction records: wallet funding, payments for products, store purchases, bill-payment and VTU transactions (including the phone, smartcard or meter numbers you enter), commissions, Riders Cash and Riders Coin records, and withdrawal requests.
• Bank details: your bank name, account number and account name, used to pay your withdrawals. We check these with a payment partner to confirm the account name.
• Support information: tickets you open in the Help Center, your messages, and any screenshots you attach.
• Device and usage information: your device, browser, IP address, and activity on the platform.
• Banner advert statistics: when a banner advert is shown or clicked we record the date, which LesRide page it appeared on, your country (from your profile), and your device and browser type. For clicks we also keep your IP address, only to check for fake clicks.

3. How We Use Your Information

We use your information to:

• create and manage your account and process your payments, purchases and withdrawals;
• deliver the services you ask for, such as bill payments and digital product downloads;
• calculate and record commissions, R Car Challenge progress, and Riders Cash and Riders Coin balances;
• verify referrals and bank details, and prevent fraud and abuse;
• keep the platform secure and improve how it works;
• answer your support requests and send you important notices and receipts; and
• meet our legal, accounting and regulatory obligations.

4. Who We Share It With

LesRide does not sell, rent or trade your personal information to third parties for marketing.

We share information only where it is needed, with:

• payment providers and banks, to take payments, verify bank accounts and send withdrawals;
• bill-payment and service providers, to complete the airtime, data, cable TV and electricity purchases you make;
• service providers that help us run the platform, such as email delivery and hosting, under suitable safeguards; and
• authorities or other parties, where the law requires, or to protect the rights and safety of LesRide and its members.

5. What Other Members Can See

• If someone opens your referral link, they may see your first name (for example, "Josh invited you").
• Members you introduce can see your username and your name where the platform shows your affiliate link.
• Your affiliates' activity may be shown to you in your team pages, with parts of their details hidden where appropriate.
• Advertisers see only totals about their banner (for example views, clicks and the countries they came from). They never see your name, username or IP address.

We never show your bank details, wallet balance, email address or phone number to other members.

6. Cookies

We use cookies that are needed for the platform to work:

• a session cookie that keeps you logged in; and
• a referral cookie that remembers who introduced you for 30 days, so the right member receives credit (see section Referral Tracking in our Terms).

You can block cookies in your browser, but the platform, and referral credit, may not work properly if you do.

7. Security & Your Responsibilities

We use reasonable security measures to protect your information. However, no online platform can promise absolute security.

You are responsible for keeping your login details confidential. Choose a strong password, don't share it, log out on shared devices, and tell us straight away if you think someone has accessed your account.

8. Keeping, Correcting & Deleting Your Information

• You can update your name, email, phone number and bank details in Settings inside your account.
• You can ask for a copy of your information, ask us to correct it, or ask us to close your account, by opening a ticket in the Help Center or emailing support@lesride.online.
• When an account is closed, we may still keep certain records where required for legal, regulatory, accounting or security purposes — for example payment and transaction records.
• Banner-click records, which include IP addresses, are deleted automatically after 90 days.

9. Acceptable Use Policy

Members must use LesRide honestly, responsibly and in line with the law and these policies. The following are strictly prohibited:

• creating multiple accounts without authorisation;
• using a false identity or misleading personal information;
• using bots, scripts, automation tools or artificial activity;
• manipulating referral links, or any attempt at commission or reward fraud;
• using a bank account that does not belong to you for withdrawals;
• abusing payments, including chargeback misuse, false payment claims or false refund claims;
• uploading malicious software, viruses or harmful content (including in support tickets);
• attempting to hack, interfere with or disrupt LesRide, or to access other members' accounts;
• using LesRide for illegal, fraudulent, abusive or deceptive activities;
• harassing, threatening or abusing other members, support staff or administrators; and
• any activity that could damage the reputation, integrity or security of LesRide.

Please act in good faith in everything you do on the platform — buying, selling, referring and withdrawing.

10. Account Suspension & Termination

LesRide may suspend, restrict or permanently close an account where there is evidence of a policy violation, fraud, abuse of the platform, or any conduct that may harm LesRide or its members.

Reasons may include, but are not limited to:

• giving false or misleading registration or bank information;
• creating duplicate or unauthorised accounts;
• referral fraud or commission abuse;
• artificially inflating activity;
• trying to access the platform or another member's account without permission;
• breaking any LesRide policy or any applicable law; and
• conduct that harms the security or reputation of LesRide.

Where appropriate, LesRide may investigate before acting. During an investigation, access to the account, Riders Coin, referral commissions, R Car balances, withdrawals and other benefits may be temporarily restricted.

LesRide may cancel, withhold or reverse any rewards, commissions or benefits obtained through fraudulent, deceptive or unauthorised activity.

If you want to stop using LesRide, you can ask the support team to close your account (see section 8).

11. Policy Updates

LesRide may change this Privacy, Acceptable Use & Account Policy at any time. Changes take effect when they are published on the platform. By continuing to use LesRide after an update, you accept the revised policy.

12. Contact Us

Questions about this policy, or need help with your account? Open a ticket in the Help Center, or email support@lesride.online.

By registering, paying for a product, or continuing to use LesRide, you confirm that you have read, understood and agreed to this Privacy, Acceptable Use & Account Policy and to our Terms & Conditions.